Question 1

What is Zero POS?

Accepted Answer

Zero POS is a full-featured management system built for restaurants, cafés, bars, hookah lounges, and tea houses. It unites a POS terminal, waiter app, kitchen display (KDS), QR menu, inventory, CRM, HR, and e-kassa integration on one platform.

Question 2

What are Zero POS prices?

Accepted Answer

Zero POS offers four packages: Start (119 AZN/month), Business (199 AZN/month), Network (299 AZN/month + 149 AZN per additional branch), and Ultra (1500 AZN/month). Each package provides a different feature level matched to your business size.

Question 3

Does Zero POS integrate with e-kassa?

Accepted Answer

Yes. Zero POS integrates directly with e-kassa devices such as Caspos and SUNMI in line with the Republic of Azerbaijan’s fiscal rules, and generates fiscal receipts automatically.

Question 4

How many branches does Zero POS support?

Accepted Answer

Zero POS does not limit the number of branches. Network and Ultra packages especially offer centralized management and consolidated reports for multi-branch restaurant networks.

Question 5

How does the QR menu work?

Accepted Answer

Each table can get a unique QR code, or you can use one venue-wide QR code. Guests scan the code on their phone to view the digital menu and place orders directly.

Question 6

Why do I need a kitchen display (KDS) system?

Accepted Answer

KDS replaces paper tickets by sending orders digitally — in sequence and with time indicators — to kitchen, bar, hookah, and tea stations. That speeds up service and reduces errors.

Question 7

Is Zero POS suitable for hookah lounges and tea houses?

Accepted Answer

Yes. Zero POS provides dedicated KDS stations and workflows for hookah master and tea maker roles, fully supporting operations typical of hookah lounge and tea house formats.

Question 8

How many staff roles does Zero POS support?

Accepted Answer

Zero POS offers personalized interfaces for 15+ distinct staff roles, including owner, director, supervisor, cashier, head waiter, waiter, head chef, cook, assistant cook, tea maker, hookah master, barista, bartender, courier, and housekeeper.

Question 9

How can I request a free demo?

Accepted Answer

Click the “Request a demo” button on the site and fill in the contact form. Our team will get in touch shortly and schedule a personal demo presentation.

Question 10

Can I access the Zero POS management panel online?

Accepted Answer

This website is the promotional platform for Zero POS. Public access to the management panel is not provided — request a demo to explore the system.

Question 11

Which business types is Zero POS built for?

Accepted Answer

Zero POS is designed for restaurants, cafés, bars, hookah lounges, tea houses, fast-food venues, and multi-branch hospitality networks.

Question 12

How does the Ultra package differ from Network?

Accepted Answer

Ultra includes everything in Network plus full accounting service, independent audit, precise cost calculation, participation in monthly stocktakes, processing of daily warehouse inbound goods, tax accounting, and operational support for complete loss prevention.

Question 13

How does Zero POS AI analytics work?

Accepted Answer

Through an AI analytics module, the system analyzes sales trends, slow movers, and ordering behavior to deliver daily briefs and recommendations to managers.

Question 14

Does Zero POS support delivery services?

Accepted Answer

Yes. Zero POS includes a dedicated module for accepting delivery orders, assigning couriers, and tracking delivery status in real time.

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